Organization Management
- Adding a New Canned Response
- Adding a New Work Order Category
- Adding and Editing Work Order Resources
- Adding and Removing Members
- Adding Geographies
- Adding Mobile App Buttons
- Adding New Request Categories
- Assignment Automations
- Best Practices for Adding and Managing Work Order Categories
- Best Practices for Managing Request Categories
- Changing Display Names
- Common Request Categories by Department
- Differences between Live and Test Environments
- How does the Moderations and Flagging system work?
- Knowledge Base
- Publishing an iOS Mobile App in the App Store
- Remove or Disable a Request Category
- SeeClickFix Connect for EnerGov
- SeeClickFix Service Level Objectives: Support Response
- Set a Starting Location for New Request Submission
- What are Automatic Assignments?
- What are Due Dates and how are they set?
- What are Resources?
- What does "Email to Route Requests" mean within a Request Category?
- What is a Geography?
- What is a Handle?
- What is the Difference between "Internal" and "Private" Request Categories?
- What's the Difference between Member Roles?