Request Categories
- Add a Question or Message to a Request Category
- Add an Agency
- Add Automatic Subscribers to Request Categories
- Add New Request Categories
- Add Service Level Agreements (SLAs)
- Additional Notifications Within a Request Category
- Assign Automations
- Automations Overview
- Best Practices for Setting up Internal Request Categories
- Common Request Categories by Department
- Difference Between Internal and Private Request Categories
- Disable or Delete a Request Category
- Enable User Restrictions on Request Categories
- Enable/Disable Anonymous Reporting
- Enable/Disable Guest Submissions
- Organize Request Categories
- Request Categories with Optional Location
- Service Level Agreement (SLA) Overview