Hailey McClellan
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Activity overview
Latest activity by Hailey McClellan-
Hailey McClellan created an article,
Using Mobile Apps to Manage Requests in the Field
There are two ways to manage requests in the field. You can access requests through the SeeClickFix mobile app, or you can access requests through the browser on your phone. We recommend using the ...
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Hailey McClellan created an article,
Request Recategorization With an Integration
When a request is integrated and recategorized, the behavior is different than if it is a non-integrated request. It is important to understand the parameters and behavior around integrations and r...
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Hailey McClellan created an article,
SeeClickFix Connector for Brightly Software Asset Essentials
Important Note The license for the third-party software's Application Programming Interface (API) utilized for this integration may require additional cost from that vendor. Please confirm your or...
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Hailey McClellan created an article,
Working Through Tough Constituent Interactions
You'll witness some pretty heartwarming interactions on your SeeClickFix solution – families reunited with lost pets, constituent appreciation for public servants, neighbors rallying around a neig...
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Hailey McClellan created an article,
Bulk Member Import
Members can be imported in bulk by a SeeClickFix 311 CRM (SCF) admin. The file must be a .CSV with the following columns: email name role handle timezone locale Each column name must be i...
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Hailey McClellan created an article,
Re-Categorization Analysis
To review which requests have been recategorized, you can pull a data export. This article will show you how to export data and distinguish if an item has been recategorized. Instructions C...