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Clara Siegele

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Activity overview

Latest activity by Clara Siegele
  • Clara Siegele created an article,

    Marketplace Mobile App vs. SeeClickFix Container App

    Marketplace App Upgrading to a Marketplace Mobile App gives customers the opportunity to take a configurable approach to their resident’s mobile app experience.   If a marketplace app is purchased,...

  • Clara Siegele created an article,

    SeeClickFix API Information

    SeeClickFix offers three separate APIs available for requests. In addition to the two public APIs, client organizations may also purchase a license to have access to a private organizational API. T...

  • Clara Siegele created an article,

    Conversations Training

    Note: This video is accurate as of April 4, 2022, and may not reflect new enhancements or system changes after that date.   

  • Clara Siegele created an article,

    Conversation Status

    When you click on Conversations in your top navigation, you’ll see a list of Conversations. A Conversation is a direct 1:1 correspondence with a constituent. A Conversation can be started when: A ...

  • Clara Siegele created an article,

    Work Orders Training

    Note: This video is accurate as of March 18, 2022, and may not reflect new enhancements or system changes after that date.  

  • Clara Siegele created an article,

    Request Management Training

    Note: This video is accurate as of March 18, 2022, and may not reflect new enhancements or system changes after that date.   

  • Clara Siegele created an article,

    Account Configuration Training

    Note: This video is accurate as of March 18, 2022, and may not reflect new enhancements or system changes after that date.   

  • Clara Siegele created an article,

    Mobile Product Updates February 2022

    We are excited to announce several new features to the SeeClickFix Android and iOS applications. The following updates were released on February 23, 2022.    Location Validation Problem When report...

  • Clara Siegele created an article,

    Remove a Member

      Overview To remove a member from the organization, there is some housekeeping that needs to take place first. This ensures that no Requests are left unassigned.   Important Note If the user is ...

  • Clara Siegele created an article,

    Prioritize a Request

      Overview Requests can have a High, Normal, and Low priority setting. This is an internal-only performance metric.   Instructions Navigate to the Requests tab Select the request you wish to modi...