Clara Siegele
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Activity overview
Latest activity by Clara Siegele-
Clara Siegele created an article,
Change My Account's Email Address
Email addresses in SeeClickFix 311 CRM are automatically synced from the CivicPlus Platform. Learn how to change or update your email address for your CivicPlus account.
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Clara Siegele created an article,
How to Tell if You Use CivicPlus Platform Single Sign-On
This article provides information on how to tell which login your organization currently uses. When you reach the new login screen and select “Sign In” if your login screen displays similar to th...
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Clara Siegele commented,
Hi Kanika the user will first need to be a member in the system to be selected as an Automatic Subscriber in the drop-down.
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Clara Siegele created an article,
SeeClickFix 311 CRM + CivicPlus Community Development Integration
SeeClickFix 311 CRM provides a hosted integration with the CivicPlus Community Development Code Enforcement Complaint module. This enables residents to submit all requests through SeeClickFix, with...
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Clara Siegele created an article,
Best Practices for Configuring Integration Categories
SeeClickFix 311 CRM integrations enable residents to use one central system for reporting concerns while staff continue to use their preferred backend workflow system. The following are best practi...
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Clara Siegele created an article,
Migrate Users to CivicPlus Platform Single Sign-On
To enhance user experience and create a unified login interaction across CivicPlus products, SeeClickFix 311 CRM will have all users migrated to a single login on the CivicPlus Platform. SeeClickFi...
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Clara Siegele created an article,
Image Requirements
The size requirements for images in Request Management and Work Orders are up to 30MB. The allowed file formats are GIF, JPG, PNG, TIFF, and BMP.
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Clara Siegele created an article,
Contact Support
Submit a Ticket Online You can submit a ticket to our Support team on our Contact page. Call SupportPhone: 888-228-2233 If you have already submitted a ticket on the issue, follow the voice promp...
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Clara Siegele created a post,
Watch Area Alerts to be unavailable for City of Vista
AnsweredOriginal post moved from the CivicPlus Help Center From Tien Tran: The City Mayor for the City of Vista would like the Watch Area notification option to be removed from our City's SeeClickFix site....
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Clara Siegele commented,
Official comment Hello! These instructions walk through how to delete a watch area: https://www.civicservice.civicplus.help/hc/en-us/articles/360043374854-Delete-a-Watch-Area. Let us know if you have any other ques...