SeeClickFix offers three separate APIs available for requests. In addition to the two public APIs, client organizations may also purchase a license to have access to a private organizational API. The three APIs are:

• Open311
• SeeClickFix APIv2
• SeeClickFix APIv2 for Organizations

Visit our developer site for complete API documentation. You can also view recommendations on which API to use.

Private Organizational API

If your organization has the private organizational API, you can find information with your SeeClickFix CRM account settings area under the left-hand navigation for Integrations > API. This will provide the URL that links out to the root API itself, which has a variety of endpoints to access specific resources.

API Calls

For quick reference, here are some example API calls, that might be relevant. In the URL, the SeeClickFix organization account ID needs to replace the “<ORG ID>”. The ID can be found in the URL of the CRM pages. For example, if a customer URL is https://crm.seeclickfix.com/#/organizations/678/settings, the organizational ID is 678. The same is true for request ID, zone ID, and request category ID, which can be found in the URLs in the appropriate setting location for this item within the CRM.

• Get Requests: https://seeclickfix.com/api/v2/organizations/<ORG ID>/issues
• Get Request (by ID): https://seeclickfix.com/api/v2/organizations/ <ORG ID>/issues/<REQUEST ID>
• Get Request Comments: https://seeclickfix.com/api/v2/organizations/ <ORG ID>/issues/<REQUEST ID> /comments
• Get Agencies: https://seeclickfix.com/api/v2/organizations/ <ORG ID>/zones
• Get Request Categories: https://seeclickfix.com/api/v2/organizations/ <ORG ID>/zones/<ZONE ID>/request_types
• Get Request Category Q&A: https://seeclickfix.com/api/v2/request_types/<REQUEST CATEGORY ID>