We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.
Add Tags to a Conversation
Updated:
Adding Tags to a Conversation allows for easier filtering of Conversations by shared topics, themes, concerns, etc., and makes it easier to identify common threads between multiple Conversations with different constituents. Tags can be applied at any time while the Conversation is open.
Instructions
Navigate to the Conversations tab.
Click Go to Conversation Details for the desired conversation.
Click Add Tag.
Select your desired tag.
Repeat this process for each tag you want to assign.
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