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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Upload a Shapefile

  • Updated:

Adding geographies to your government’s SeeClickFix dashboard allows you to view, organize, and report on requests submitted within smaller subsets of your area such as neighborhoods, council districts, police precincts, and others.

 

A Shapefile is a way to store geographic information in a file format. More specifically, a Shapefile is a nontopological format for storing the geometric location and attribute information of geographic features. View more information from Esri.

 

A Shapefile is a collection of features. For example, if a city has nine council districts then the city can have encoded its districts as nine different features in a shapefile. When this is uploaded to the Geography settings in SeeClickFix, this will create nine new geographies. There is a safety checkbox for more than 10 features because sometimes a city creates a shapefile with thousands of features (one per parcel, or one per road, for example) and that is usually not the desired geography set. 

 

Important Notes

  • View the Requirements for Shapefile Boundaries.
  • Creating a Shapefile takes some expertise in Geographic Information Systems (GIS), so we recommend consulting with your organization's GIS staff member before proceeding. If you are not sure how to proceed with creating a new shapefile, please contact us. 
  • Updating the Shapefile for an entire Agency will change the area where reports can be made and service requests may not route appropriately. Please use caution!

 

 

Instructions

  1. Click the Profile and select Manage Organization
    profile menu, manage organization.
  2. Select Geographies in the left-hand navigation
    geographies tab.
  3. Click Upload a Shapefile
    upload a shapefile button.
  4. Click Choose File and select the ZIP file containing your Shapefile
    choose a file button.
  5. Fill in the remaining fields
    information fields.
    • Title Attribute: Add the appropriate attribute (usually auto or all). The title of the geography can be changed after the file is uploaded.
    • Allow more than 10 features: Check to expand the number of features.
    • Process as EPSG 4326 projection (WGS84): This forces the use of EPSG 4326 irrespective of the projection specified in the PRJ file.
      Note: This option may be helpful if there is no PRJ file or if the projection text is not recognized automatically as EPSG 4326 (such as using this uploader with this option not checked). If the underlying shapefile data does not match the EPSG 4326 projection, the resulting geographies will not be accurately displayed on a map.
  6. Click Save
    save button.

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