Adding geographies to your government’s SeeClickFix (now Citizen Relationship Management) dashboard allows you to view, organize and report on requests submitted within smaller subsets of your area such as neighborhoods, council districts, police precincts, and others.
A Shapefile is a way to store geographic information in a file format. More specifically, a Shapefile is a nontopological format for storing the geometric location and attribute information of geographic features. View more information from Esri.
A Shapefile is a collection of features. For example, if a city has nine council districts then the city can have encoded its districts as nine different features in a shapefile. When this is uploaded to the Geography settings in SeeClickFix (Citizen Relationship Management), this will create nine new geographies. There is a safety checkbox for more than 10 features because sometimes a city creates a shapefile with thousands of features (one per parcel, or one per road, for example) and that is usually not the desired geography set.
- View the Requirements for Shapefile Boundaries.
- Creating a Shapefile takes some expertise in Geographic Information Systems (GIS), so we recommend consulting with your organization's GIS staff member before proceeding. If you are not sure how to proceed with creating a new shapefile, please contact us.
- Updating the Shapefile for an entire Agency will change the area where reports can be made and service requests may not route appropriately. Please use caution!
- Click the Profile > Manage Organization.
- Select Geographies in the left-hand navigation.
- Click Upload a Shapefile.
- Click Choose File and select the ZIP file containing your Shapefile.
- Fill in the remaining fields.
- Title Attribute: Add a title for the shapefile.
- Allow more than 10 features: Check to expand the number of features.
- Process as EPSG 4326 projection (WGS84): This forces the use of EPSG 4326 irrespective of the projection specified in the PRJ file.
- Note: This option may be helpful if there is no PRJ file or if the projection text is not recognized automatically as EPSG 4326 (i.e using this uploader with this option not checked). If the underlying shapefile data does not match EPSG 4326 projection, the resulting geographies will not be accurately displayed on a map.
- Click Save.