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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

SeeClickFix Connect for Bigbelly

  • Updated:

Important Note

  • The license for the third-party software's Application Programming Interface (API) utilized for this integration may require additional cost from that vendor. Please confirm your organization's API access and license with your third-party vendor.

 

Fetch Requests 

Get Collection-Ready Assets

  • SeeClickFix will periodically poll Bigbelly for a list of collection-ready assets, creating a unique SeeClickFix (SCF) request for each asset.
  • As determined by the customer during implementation, the category of each SCF request will vary, based on a combination of the following attributes of the asset:
    • Reason:
      • AGE (Days since collected)
      • ALERT (Problem)
      • FULLNESS
    • Stream:
      • BOTTLES_CANS
      • COMPOSTABLES
      • PAPER
      • SINGLE_STREAM
      • TRASH

 

Check Request Status

Get Asset (By Serial #)

  • For each Bigbelly-associated request on SeeClickFix, we will periodically poll Bigbelly for the latest state of the asset, to trigger the following actions:
    • SeeClickFix will close the request if the Bigbelly asset is no longer in a collection-ready state (reason = NOT_READY).
  • SeeClickFix can optionally comment on the request with a customer-defined message, under the following Bigbelly asset conditions:
    • Asset attribute changes (FULLNESS increases).
    • Asset attribute matches a pre-configured value (FULLNESS = 90%).
  • This feature is also available on-demand in our internal system using the "Check Integration" button.

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