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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Create a Test Integrated Request

  • Updated:

To begin testing the integration between SeeClickFix and CentralSquare Enterprise Asset Management (formerly known as Lucity), a Request needs to be generated using an integrated category.  

 

This issue can be generated using any of the reporting channels we offer:

  • Call Taker Interface
  • SeeClickFix.com Report an Issue page
  • SeeClickFix iOS and Android App
  • Reporting Portal

 

For ease, generate the Request using the Call Taker Interface by clicking New in the top right-hand corner of the header banner and completing the Request’s details. For more information on this, take a look at our guide: Submitting a New Request within the CRM.

 

Once a report is generated from one of these sources, our integration gets to work. Within the Request tab, you will see the most recently submitted Request.  

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