Skip to main content

Search

We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Comment on a Work Request in CentralSquare EAM

  • Updated:

Public comments within a CentralSquare Enterprise Asset Management (formerly known as Lucity) Work Request can be submitted and sent to the SeeClickFix Request to keep the citizen updated.

 

There is only one way to submit a comment to a Work Request in CentralSquare Enterprise Asset Management (EAM), but there are two types of “visibility” for that comment: Publically Available or not. This is indicated by using the Publicly Available toggle when creating a new comment. 

 

Instructions

  1. To make a comment that will be sent to SeeClickFix and shown publicly on the SeeClickFix Request, expand the Work Request.
  2. Select the Work Requests Comments tab.
  3. Click the + (green plus) to add a new comment.
  4. Compose your comment and make sure to toggle on Publicly Available.
  5. Click one of the Save buttons in the top left-hand corner.

Comments

Let us know what was helpful or not helpful about the article.

0 comments

Please sign in to leave a comment.