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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Add an Image to a Work Request in CentralSquare EAM

  • Updated:

Publicly accessible images within a CentralSquare Enterprise Asset Management (formerly known as Lucity) Work Request can be submitted while the Request is still open and are sent to the SeeClickFix Request.

 

Instructions

  1. To add an image to a CentralSquare Enterprise Asset Management (EAM) Work Request and have that image sent to the SeeClickFix Request for public view, begin by viewing the Work Request in Full Form view.
  2. Click to add a New Document (icon of a piece of paper with a green paper clip).
  3. You will see the Upload Document overlay.
  4. Click Select Files… to select the image you wish to upload.
  5. Toggle on Make Document Publically Available.
  6. In the Description, the To SCF: is required prior to the comment you wish to associate with this image.
    Note: Without this field, the image will not be sent to SeeClickFix.
  7. Click Upload to complete the document upload, and the image will be sent to SeeClickFix.

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