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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Additional Notifications Within a Request Category

Updated: November 18, 2022 23:50

Within each Request Category, there is a field that can help other members of a team be alerted to a new Request, but not be assigned the Request.

Additional Notifications is a tool that will send out an email to each email address listed in the field when a new Request is submitted using that Request Category. Think of this field as a CC: field when sending an email; the person who is cc'd is not required to respond to the email, but the email being sent to them for their information.

additional notifications.

Add Multiple Email Addresses

To add multiple email addresses, simply separate each email address entered by a comma. The email(s) added into this field can be any email address you wish. The email address does not need to be associated with a member of the organization.

Example: email1@gmail.com, email2@gmail.com, email3@gmail.com, etc.

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