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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

How to Tell if You Use CivicPlus Platform Single Sign-On

  • Updated:

This article provides information on how to tell which login your organization currently uses.

 

When you reach the new login screen and select “Sign In” if your login screen displays similar to the image below after entering your email, you are on the CivicPlus Platform where you can enjoy the new experience.

 

Password Field.

 

 

If you enter your email and the screen displays as the following, you will need to have your organization Owner migrate your user account but you will still be able to access your SeeClickFix content.

 

311 CRM Sign in.

 

Note: If your organization uses a Custom Identity Provider for sign-ins, you will be redirected to your organization's sign-in screen after clicking Continue. Once you have signed in, you will be redirected to your SeeClickFix site.

 

Another way to tell that you’re logged in under the new login experience is within your General profile preferences. If it says, "Manage password on CivicPlus Platform" then you are using the new login.

 

Password message under Preferences.

 

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