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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Export Requests Data

  • Updated:

This article will show you how to get an exported spreadsheet (.CSV or .XLSX) of data pertaining to requests you've selected. Once exported, learn how to Understand the Request Export's Data.

  

 

Instructions

  1. Sign in to your site
  2. Navigate to the Requests tab
    Requests tab.
  3. Select your search/filter criteria
    Request filters.
    Note: The default filters in the system do not include Archived issues or requests in categories that have been disabled. If you want to include these types of issues in the export, you will need to select them in the filters.
  4. Click Export Requests
    Export requests button.
  5. Click Confirm in the confirmation pop-up window
    Confirm export pop-up.
  6. A pop-up will appear with the option to export the data as a .CSV or an .XLSX spreadsheet, selecting a format will automatically download the file
    Select export format.
  7. The system will also send you an email with the download options
    Email with download options.

 

Resources

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