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Add Automatic Subscribers to Request Categories

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2 comments

  • Blake Scott

    What is the difference between an automation and an automatic subscriber

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  • Clara Siegele

    Hi Blake, an automatic subscriber will not be automatically assigned to a request for the category, they will just receive email notifications about the request. Creating an automation allows you to automatically assign a user to the request when the specified criteria are met. The article has been updated to include this information, let us know if you have additional questions!

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