An Owner of an organization can choose whether or not to enable guest reporting for an agency or individual category.
We recommend as a best practice that if the organization disables guest reporting it should also disable anonymous reporting.
Instructions
- Click your Profile icon and select Manage Organization
- Select Request Categories on the left navigation menu
- To manage guest submissions for an entire agency:
- Select the three-dot menu and click Enable Guest Submissions or Disable Guest Submissions
- Select the three-dot menu and click Enable Guest Submissions or Disable Guest Submissions
- To manage guest submissions for an individual category:
- Select the three-dot menu and click Edit
- Check or uncheck Enable Guest Submissions
- Scroll down and click Update to save
- Select the three-dot menu and click Edit
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