We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.
Add an Agency
Updated:
This article will go over how to create an agency. Multiple agencies can be helpful when needing to separate multiple department requests or if your organization has more than one location, such as towns or council districts.
Instructions
Navigate to Manage Organization
Select Request Categories
Select Create an Agency
Input Agency information
Location: Input the location of the agency
Title: Title used in dropdowns
PrivateTitle: Title used in reports
Default permit guest reporting: Allow guest reporting by default
Select Create
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